giant eagle complaints

because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. I can never forgive that. I through away the bananas and food that shouldn't be wiped off. This is unacceptable. They formed a company called "Eagle Grocery.". The rudeness of store associate and unwillingness to help. I have always had excellent quality meats from the Market District at this location (Carmel, IN). I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Please get rid of this person. The associate said to go ahead. Thank you. She didn't know how to remove it. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Shame on you! Job Work/Life Balance You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Click here to get notifications about new complaints of Giant Eagle. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. You sure have your priorities straight. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Check out charged $16.99. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. 1. Working for curbside sucked. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. I have the unused gift card and proof of purchase. I always pump 30 gallons of fuel (their limit for a perks redemption). This review was chosen algorithmically as the most valued customer feedback. I went to Giant Eagle in Washington Pa for vaccines. No need to bother with long lines or product availability. He wrote a report but did not have anything to give me as a receipt, but he said someone would call me. A store associate called me at 7:40am to ask for substitutions and also for any additional items. Then she said I was trying to steal it! The business became a success, and by 1928 there were 125 stores established. She still refused. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. So I have called repeatedly and was told the discount would be added, but it never has been. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. I mostly shop at giant eagle for gift cards to earn fuel back. If y'all know what store this is then you know what goes on there. Anyone can write a Trustpilot review. Outrageous. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. This will surely increase the credibility of your complaint. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Information provided by various external sources. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. The cake had an image I had selected from your website. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval Our partners at the Trib said the move has I sent the main manager Adrian A**** an email with the transaction history of my card. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Giant Eagle.. Canfield Ohio I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I would give no stars but a minimum of one star is needed. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Digital coupons only STINK! How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. your customer service is not customer friendly. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Block Spam Calls. 1.0. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". ComplaintsBoard.com is a leading complaint resolution website on the Internet. Upon explaining my concern, store associate said they are out of all items. Be the first one to write a review. Even the cheapest of car wash. Get the food ad on the mailers. Normally bakery products are excellent. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. And their Apple Seiter tops are always smashed in. Never had such a bad experience before. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. So, off to Rite Aide i go! Excellent Customer service. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. I mean every one. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. They never want to cut the meat that's available. I. i recently shopped at the local giant eagle for groceries. I have proof in black-and-white. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Makes me appreciate Kroger even more! I gave her the substitutions and one additional item. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Are u serious?!? This is unacceptable. Can you imagine what I think you can do with this lousy idea?! This pharmacist at Giant Eagle on S Hamilton Rd in Groveport, Ohio is rude, arrogant and looks like a bumb with this disgusting looking so called beard, if thats what you call it. I am left with a $139.99 gift card that I cannot use because it does not have a pin. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Find out how to block Giant Eagle Pharmacy caller . I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. File a complaint. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Waited there another 10 minutes and was told it would be 30 to 45 minutes. i don't have a complaint as much as need advice. Phone number +1 724-258-5011. I went to get a replacement today and it was almost $200. Every single prescription that is filled here is billed wrong. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! I am extremely dissatisfied with the service provided to me today. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. I have been in the consumer rating business for many years and never seen it as bad as this before. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Unbelievable. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. Everyone is so polite and friendly. I'll have to find another establishment for my future meat needs. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Shame on your company.I will never shop there again, your stores always were less than desirable. Not only is it not obvious to this pharmacy but its oblivious to them. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. 3. Why I constantly continue have this on going issue with this pharmacy has be baffled? Country fried steak & eggs were. Further, The stores take no responsibility for alcohol consumption in their stores. I suggest that customers avoid this location as long as this individual is working here. Desired outcome: I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Plus no sorry nothing. For your reference, details of the offer I reviewed appear below. My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. He blewup at me " i was just trying to help" i said in a very rude way! Unknown, 2 Complaint(s) I've never been treated so poorly by the Mgr. Learn how the rating is calculated 1 complaint. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. good bye giant eagle. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. A guy with a strange accent was very rude and started to yell at me. We use dedicated people and clever technology to safeguard our platform. The most common ethnicity at Giant Eagle is White (74%). Older lady mid 50s, blond curly hair, blue eyes. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Jan 26 2021 Giant Eagle Grocery Store Hours and Location info near Indianapolis. File a complaint. This is a very serious issue. Companies can ask for reviews via automatic invitations. Everyone I talk to keeps telling me they will get back with me the next day. I also work for a pharmacy in the area for 5 years. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Giant Eagle Company. Also, why did i not earn perks on Dec. 17 and Dec. 22? Click here to get notifications about new complaints of Giant Eagle. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . everytime i go theirs always issues! Something needs to be done, even when waiting in line at location you hear people complaining about it. I shall not go back to them. Online order website shuts you down from making any changes long before the order is being shopped. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. Jason (Columbia US) Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I have a family to feed and I am very upset. 2. Please update the website to indicate when a service is not available during regular business hours. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Desired outcome: Early History. Explore an interactive map with places nearby. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. This is over a $300 charge. Then why text me in the first place! I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. ref# [protected] It has been a reoccurring issue monthly. Out of 477 Giant Eagle employee reviews, 70% were positive. I was very upset. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Toggle navigation ctMobi - Find a local buinsess in your area. Verification can help ensure real people write reviews about real companies. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. My prescription was not refilled. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. She hardly had a voice and could hardly hold her head up. I asked about my perks that were deleted Last friday, I placed an order for pickup at Giant Eagle. My husband and I tried to eat it but ended up throwing most of it away. Desired outcome: The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Very disappointing. I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. I like that i get discounts on gas when i shop. show of laziness coming from the higher ups. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Reviews There are no reviews yet. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. I will write and call to everyone I can to let them know how horribly I was treated. File a complaint. Gain trust and grow your business with customer reviews. 1. Is this your company? Depending on your role and location, you might qualify for all or some of the following benefits. Kroger's parking lots are always full. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Getgo employee do not have lunch break in 2 years. The store manager Brandon did nothing! This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Desired outcome: The butchers are LAZY! I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. The quality control of your produce does not exceed healthy expectations by your customers. What ever you feel is right. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Don't deserve even 1 star for that area. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I went today 6-2-2021, asked for short ribs. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. ADDITIONAL LINKS As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. In hopes to fix this issue for me and other customers for future. All the time. The program was launched at 34 locations in 2021. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Some of my articles are about CX (customer experience) and leadership. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Not even sure it was USDA Choice. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. I can not reply to emails. Piss off! BBB Business Profiles are subject to change at any time. I had to go to Kroger to get a cake for my granddaughter. Giant Eagle refused and told me to contact Columbia. Columbia Sportswear to people that shop their groceries. Products used:Your customer service stinks. Giant Eagle has extremely terrible customer service. 8-2-22 So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? No one has called me yet. This is not the 1st time this has happened to me. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. The digital coupons are not customer friendly. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. I guess Heinen's will be my home store. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Of the others, I choose G.E. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Phone number +1 724-942-2802. Its unbelievably immoral and despicable! thanks for the listen. Share your photos and videos with others to prove the truth of your words. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . I even ask someone to get one out for me but they would not. Check out machines worst than Kroger's attendent had to be called 4 times I have been going back and forth with customer service about a $10 bonus perk i never got. I tell them it stops when the tank is full. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. 228 in Cranberry Township PA (the one by Target not out toward Mars). There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. Job Work/Life Balance Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! if customer service reviewed purchases they woul see all are made in my name with my debit card. User; Business User; . They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. I gave this store a lot of business - Never Again! 814-734-5036 Giant Eagle Pharmacy. I should have asked to speak to someone because Im guessing if my daughter was 12 it wouldnt have been an issue. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Review Of Franks Restaurant Hudson Fl 2023. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Put prices on product instead of bar code or make sure bar code is right. Desired outcome: they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Giant Eagle has extremely terrible customer service. Note that complaint text that is displayed might not represent all complaints filed with BBB. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. Hope the conversation the 3 associates had was very good. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! For example, pharmacy business hours are 8a-8p. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. code: [protected] [protected]. . Claim it and get a lot of features. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. So i am very confused and frustrated. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Desired outcome: My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. I placed an online order for a cake at your location in cleveland on Chagrin rd. Other customers heard this and couldn't believe it either. I was told I would hear back in 2 to 3 weeks. This Giant Eagle is in Blacklick Ohio on E. Broad.